What if I forget my password?
On the main page under login is a “Forgot Password?
” link that will walk you through the process of resetting your password. If you are still unable to access your account, contact us at email@example.com
I accidently signed up as a doctor rather than an agency, what can I do to switch my account to an agency?
Agencies must be signed up by a VisionRefer admin. Contact us at firstname.lastname@example.org
for assistance with registering your account.
I am not a VisionServe Alliance member, can I sign up to be a VisionRefer agency?
At this time only VisionServe alliance members can sign up as agencies on VisionRefer. For more information on becoming a VisionServe Alliance member, visit our website at www.visionservealliance.org
or call us at (314) 961-8235.
Do you have instruction on how to use the VisionRefer website?
What if a referral I receive is looking for services we don’t provide?
Agencies can refer a client after receiving and contacting a referral from the VisionRefer website. See the agency instructional videos available in the FAQ for a demonstration on how to refer a client.